Commercials
Marketing 11
Talk on personal selling.
Points to remember: Eye contact, hygiene, remember names, body language (yours and theirs), repeat business, friendly, customer complaints iceberg, upselling.
Next answer the following questions.
1. When is personal selling important or used? (what types of products)
2. What are 3 examples of sales positions that will need personal selling skills?
3. What is upselling?
4. Why are customer complaints dangerous if you do not deal with them?
5. Why is repeat business important?
6. Briefly describe the sales process. (textbook)
Marketing 12
Today you are looking at different types of pricing policies. Here is a link to the assignment. It gives 4 companies but you can choose to replace them with whatever companies you wish. With question #3, a paragraph will be enough.
LINK
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