Tuesday, January 15, 2013

Tue Jan 15

Commercials

Marketing 11

Talk on personal selling.
Points to remember:  Eye contact, hygiene, remember names, body language (yours and theirs), repeat business,  friendly, customer complaints iceberg, upselling.

Next  answer the following questions.

1. When is personal selling important or used? (what types of products)

2. What are 3 examples of sales positions that will need personal selling skills?

3. What is upselling?

4. Why are customer complaints dangerous if you do not deal with them?

5. Why is repeat business important?

6. Briefly describe the sales process.  (textbook)

Marketing 12

Today you are looking at different types of pricing policies.  Here is a link to the assignment.  It gives 4 companies but you can choose to replace them with whatever companies you wish.  With question #3, a paragraph will be enough.

LINK

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